The Age of Empathy

The Age of Empathy by Frans de Waal

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Authors: Frans de Waal
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sixty-four-page “Code of Ethics” now seems as fictional as the safety manual of the
Titanic.
In the past decade, every advanced nation has had major business scandals, and in every case executives have managed to shake the foundations of their society precisely by following Friedman’s advice.
Enron and the Selfish Gene
    Outside a hip restaurant I finally met my celebrity. My friends had promised that this place was frequented by Hollywood stars, and indeed when darkness fell in the middle of dinner, and we spilled out onto the street, I found myself next to a cigarette-smoking movie idol whom I chatted with about this and that, and how our food must be getting cold. The encounter took place thanks to one of those rolling blackouts that struck California in 2000. Fifteen minutes later everyone was back at their table, back to normal, but of course what had just happened was extraordinary.
    No, I don’t mean meeting the star, but witnessing the wonders of unrestrained capitalism, all thanks to Enron, the Texas-based energy company that had developed innovative ways of tweaking the market and creating artificial power shortages so that prices would soar. Never mind that the blackouts posed serious risks for people on respirators or in elevators. Social responsibility just wasn’t part of Enron’s mindset.They played by Friedman’s rules but were inspired by an unexpected additional source that came straight out of the world of biology. The company’s CEO, Jeff Skilling—now in prison—was a great fan of Richard Dawkins’s
The Selfish Gene,
and deliberately tried to mimic nature by instigating cutthroat competition within his company.
    Skilling set up a peer review committee known as “Rank & Yank.” It ranked employees on a 1—5 scale of representing the best (1) or worst (5), and gave the boot to everyone ranked 5. Up to 20 percent of the employees were axed every year, but not without having been humiliated on a website featuring their portraits. They were first sent to “Siberia”—meaning that they had two weeks to find another position within the company. If they didn’t, they were shown the door. The thinking behind Skilling’s committee was that the human species has only two fundamental drives: greed and fear. This obviously turned into a self-fulfilling prophecy. People were perfectly willing to slit others’ throats to survive within Enron’s environment, resulting in a corporate atmosphere marked by appalling dishonesty within and ruthless exploitation outside the company. It eventually led to Enron’s implosion in 2001.
    The book of nature is like the Bible: Everyone reads into it what they want, from tolerance to intolerance, and from altruism to greed. It’s good to realize, though, that if biologists never stop talking of competition, this doesn’t mean they advocate it, and if they call genes selfish, this doesn’t mean that genes actually are. Genes can’t be any more “selfish” than a river can be “angry,” or sun rays “loving.” Genes are little chunks of DNA. At most, they are “self-promoting,” because successful genes help their carriers spread more copies of themselves.
    Like many before him, Skilling had fallen hook, line, and sinker for the selfish-gene metaphor, thinking that if our genes are selfish then we must be selfish, too. This is not necessarily what Dawkins meant, though, as became clear again during an actual debate that we had in a tower overlooking my chimpanzees.
    As brief background, one needs to know that Dawkins and I had been critical of each other in print. He had said that I was takingpoetic license with regard to animal kindness while I had chided him for coining a metaphor prone to be misunderstood. The usual academic bickering, perhaps, but serious enough that I feared some frost during our encounter at the Yerkes field station. Dawkins visited in connection with the production of a TV series,
The Genius of Charles Darwin.
The producers

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