'.
They mean 'problems' and 'school'. I figured she was having a conversation
about or with her son, who's getting into trouble. That upset her, so when you
mentioned an audit, she got even more disturbed."
Nathan looked at me, with that half
admiring, half something-I-couldn't-put-my-finger-on expression. "Pretty
smart of you, Amber."
"Most people have a lot of crap, I
mean, stuff going on in their lives. I try to remember that, so when they get
crabby with me, I don't take it personal."
"Good philosophy." He stopped
walking as we neared the lobby. "I look forward to hearing what else you
come up with during your time here. Why don't you have lunch at Water's Edge
Café, then meet me back at the conference room at two o'clock."
Excellent idea. I was starving. I went to
the café, got a salad and wanted to take it back to my room, but remembered, my
job was to observe. So I sat and listened to the other guests. Mostly happy,
fun conversations. Who wouldn't be having a good time, on vacation in paradise?
I heard one or two complaints. There weren't enough towels, the pool closed too
early, etc. Nothing major.
After I ate, I headed back to my room to
change into my pants, as we would work indoors the rest of the day. Our plan,
visit the café's kitchen and the laundry facility, and then we'd go over the
budget together. After that, I'd have time off, then Nathan wanted me to sit
with the front desk person for several hours in the evening. That's what he mainly
wanted me to do, hang around discreetly, observe employees, and give him my
reports.
Once again, a little chill of excitement
ran through me. This was fun! I was getting to use my talents, to stretch my
skills. I always thought I'd make a great detective, since I could watch people
and activities, and notice irregularities pretty quick. Like I did with Julia, a
lot of that talent involved remembering that something was important to each
person, and much of their energy went towards protecting that important thing.
In my room, the bed was made up, the
towels refolded. I couldn't tell if they were fresh, or the ones I'd already
used. I made a note, to order those signs that let guests know about reusing
towels. Conserving water helped everyone. I took a few minutes to freshen up, then
headed back to the conference room. I typed up my notes from the morning and
when Nathan arrived at two, he sat down and pulled up records on his laptop.
"I know finance isn't your specialty,
but take a look at this spreadsheet and see what jumps out at you. Come here,
sit next to me."
I did, willing my brain not to register his
spicy scent, heavier this afternoon now that I was so close, and he'd sweated a
bit outside. It was no use. A little burst of heat flared between my thighs.
Spicy and sweaty. Yum.
"Amber?"
"Hmmm?" Oh shit, what did I
miss?
"I said, can you see the screen all
right?"
"Yes, fine."
Sp readsheets. Look at the spreadsheets.
Focus . I did, for ten minutes, while Nathan tapped away on his phone.
"Well, the only thing that strikes me
right away is the food expense seems high. But maybe that's not true. I really don't
know much about the cost of running a hotel."
In the short time I'd had to get ready for
this trip, I studied what I could about the hotel and resort industry. So much
to learn! More went on behind the scenes than most people realized.
"No, I agree, I think we spend too
much on food. I'm considering going with a leased restaurant instead of trying
to run one ourselves." He seemed pleased that I'd picked that up "The
hotel used to do its own grounds keeping and now hires an outside company. Seems
to work well so far. We might even outsource the housekeeping, one day."
A knock sounded on the door, and one of
the front desk people came in. Rose, her name badge said.
"Excuse me, I'm so sorry to
interrupt. Amber, a woman named Vicky said it's urgent you call her. About your
sister. She can't reach you on your phone."
Damn, I'd turned the volume down
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