before slinking back to her office. (Refer to character trait #3 of type-A personality.)
I slam my door so hard that they must have heard it in Brooklyn. Rikash buzzes me on the intercom, but I don’t respond.
“ Salope! ” My hatred is so intense that “bitch” doesn’t even begin to describe her.
I’m tempted to call Scott and let him know how I’ll be spending the next few hours of my billable time, but I swallow my pride to start doing the research. If that’s what the ice queen wants, that’s what she’ll get.
E DWARDS & W HITE O FFICE M EMORANDUM
To: Bonnie Clark
From: Catherine Lambert
Re: Dry Cleaners on the Upper East Side
I Purpose
The purpose of this memorandum and the attached exhibit is to identify the highest quality dry cleaners near our office. While there are about ten dry cleaners at every intersection in Manhattan, their levels of quality and service diverge greatly. Hereinafter is a list of those top-quality cleaners that I would most recommend.
II Madame Paulette Dry Cleaners
Madame Paulette Dry Cleaners would appear to be the top choice for your dry cleaning needs. They boast a long list of distinguished couture designers such as Dior, Chanel, Givenchy, Gucci, Prada, and Hugo Boss 1 as faithful clients. Conveniently located on Second Avenue between 65th and 66th streets, their website offers rave reviews and glowing testimonials from well-known, satisfied customers. “It’s very exciting, in the dry-cleaning end of things. They turned a delicate silk blouse from sad yellow back towhite.” 2 In addition, Madame Paulette has been described as the dry cleaner of choice for the perfectionist and the merely finicky. 3 It is famously snooty but well worth the effort because it has rescued many a garment from the edge of ruin. 4
Finally, it is worth noting that they specialize in the maintenance and preservation of wedding gowns, both old and new. “The only establishment I trust to maintain, renew, and preserve my bridal collection is Madame Paulette.” 5 So that you can examine their high standard of care, I have attached for your convenience as Exhibit 1 a jacket dry cleaned this afternoon by Madame Paulette Dry Cleaners.
III Alpian’s Garment Care of New York
They are located a stone’s throw away from our office, at 325 E. 48th Street.
“Alpian’s knows garment care” is their motto. Their website offers a reassuringly precise description of services available. Their attention to detail is impressive: employees are trained to look for loose buttons, open seams, lint, and unresolved stains. Furthermore, they use a wide array of devices to make your garment look its best in your closet, in your suitcase, and, most importantly, on you.
In order to ensure the absence of material misrepresentations in the above-referenced website, a few of Alpian’s clients were interviewed by a junior associate this afternoon. Most clientsquestioned for the purposes of this memorandum declared themselves completely satisfied with Alpian’s services.
IV Anel French Cleaners
They are located on Columbus Avenue between 69th and 70th.
Although further written evidence about the services they offer is scarce, I was immediately drawn to their name. How could a business that was wise enough to select a name that rhymes with Chanel and have an Eiffel Tower as its logo fail to be equally astute in its execution of dry cleaning services? In addition, a sign in the window promises that “satisfaction is guaranteed.”
It should be noted, however, that in a recent court decision, Roy Pearson vs. Custom Cleaners, this type of guarantee was interpreted and it was concluded that a customer cannot demand any type of service he or she desires based on such a sign. As a result, a D.C. judge’s $65 million lawsuit against the cleaners, which allegedly lost a pair of his pants, was dismissed.
Anel’s most noteworthy feature is its fast and reliable delivery services, which will allow you to focus on work
I slam my door so hard that they must have heard it in Brooklyn. Rikash buzzes me on the intercom, but I don’t respond.
“ Salope! ” My hatred is so intense that “bitch” doesn’t even begin to describe her.
I’m tempted to call Scott and let him know how I’ll be spending the next few hours of my billable time, but I swallow my pride to start doing the research. If that’s what the ice queen wants, that’s what she’ll get.
E DWARDS & W HITE O FFICE M EMORANDUM
To: Bonnie Clark
From: Catherine Lambert
Re: Dry Cleaners on the Upper East Side
I Purpose
The purpose of this memorandum and the attached exhibit is to identify the highest quality dry cleaners near our office. While there are about ten dry cleaners at every intersection in Manhattan, their levels of quality and service diverge greatly. Hereinafter is a list of those top-quality cleaners that I would most recommend.
II Madame Paulette Dry Cleaners
Madame Paulette Dry Cleaners would appear to be the top choice for your dry cleaning needs. They boast a long list of distinguished couture designers such as Dior, Chanel, Givenchy, Gucci, Prada, and Hugo Boss 1 as faithful clients. Conveniently located on Second Avenue between 65th and 66th streets, their website offers rave reviews and glowing testimonials from well-known, satisfied customers. “It’s very exciting, in the dry-cleaning end of things. They turned a delicate silk blouse from sad yellow back towhite.” 2 In addition, Madame Paulette has been described as the dry cleaner of choice for the perfectionist and the merely finicky. 3 It is famously snooty but well worth the effort because it has rescued many a garment from the edge of ruin. 4
Finally, it is worth noting that they specialize in the maintenance and preservation of wedding gowns, both old and new. “The only establishment I trust to maintain, renew, and preserve my bridal collection is Madame Paulette.” 5 So that you can examine their high standard of care, I have attached for your convenience as Exhibit 1 a jacket dry cleaned this afternoon by Madame Paulette Dry Cleaners.
III Alpian’s Garment Care of New York
They are located a stone’s throw away from our office, at 325 E. 48th Street.
“Alpian’s knows garment care” is their motto. Their website offers a reassuringly precise description of services available. Their attention to detail is impressive: employees are trained to look for loose buttons, open seams, lint, and unresolved stains. Furthermore, they use a wide array of devices to make your garment look its best in your closet, in your suitcase, and, most importantly, on you.
In order to ensure the absence of material misrepresentations in the above-referenced website, a few of Alpian’s clients were interviewed by a junior associate this afternoon. Most clientsquestioned for the purposes of this memorandum declared themselves completely satisfied with Alpian’s services.
IV Anel French Cleaners
They are located on Columbus Avenue between 69th and 70th.
Although further written evidence about the services they offer is scarce, I was immediately drawn to their name. How could a business that was wise enough to select a name that rhymes with Chanel and have an Eiffel Tower as its logo fail to be equally astute in its execution of dry cleaning services? In addition, a sign in the window promises that “satisfaction is guaranteed.”
It should be noted, however, that in a recent court decision, Roy Pearson vs. Custom Cleaners, this type of guarantee was interpreted and it was concluded that a customer cannot demand any type of service he or she desires based on such a sign. As a result, a D.C. judge’s $65 million lawsuit against the cleaners, which allegedly lost a pair of his pants, was dismissed.
Anel’s most noteworthy feature is its fast and reliable delivery services, which will allow you to focus on work
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